Shipping policy

 

Shipping Policy

 

Processing Time

Orders are processed within 1–3 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Time

Standard delivery time is typically 7–12 business days, depending on your location and your selected supplier.

Shipping Delays

We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other factors outside our control.

If your package is delayed, damaged, or lost during transit, please contact us and we will help resolve the issue.

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout.

We cannot replace or refund orders shipped to an incorrectly provided address.

Order Tracking

Some orders may arrive in multiple packages. Tracking updates may take several days to appear.

Customer Support

If you have any questions about your order or shipping, contact us anytime:

📧 Support@gettrendnova.com

We respond within 24 hours.